TY  - BOOK
AU  - Austin,Lucinda L.
AU  - Jin,Yan
TI  - Social media and crisis communication
SN  - 9781138811997 (hardback)
AV  - HD49.3 .S 2018
U1  - 658.45 SOC 23
PY  - 2018///]
CY  - New York, NY
PB  - Routledge
KW  - Communication in crisis management
KW  - Social media
ER  -