TY - BOOK AU - Mantle,Mickey W. AU - Lichty,Ron TI - Managing the unmanageable: rules, tools, and insights for managing software people and teams SN - 9780321822031 (pbk. : alk. paper) AV - HD8039.D37 M36 2013 U1 - 005.068/3 MAN 23 PY - 2013/// CY - Upper Saddle River, NJ PB - Addison-Wesley KW - Computer programmers KW - Supervision of KW - Computer software developers KW - Electronic data processing personnel KW - Information technology projects KW - Management N1 - Includes index; Why programmers seem unmanageable -- Understanding programmers -- Finding and hiring great programmers -- Getting new programmers started off right -- Becoming an effective programming manager: managing down -- Interlude: rules of thumb and nuggets of wisdom -- Becoming an effective programming manager: managing up, out, and yourself -- Motivating programmers -- Establishing a successful programming culture -- Managing successful software delivery ER -