TY - BOOK AU - Adler,Ronald B. AU - Proctor,Russell F. TI - Looking out, looking in SN - 9780840028174 AV - BF637.C45 A34 2014 U1 - 158.2 ADL PY - 2017/// CY - Boston, MA PB - Wadsworth Cengage Learning KW - Interpersonal communication N1 - Includes bibliographical references (pages 376-408) and indexes; Chapter One. A First Look at Interpersonal Communication. -- Chapter Two. Communication and Identity: Creating and Presenting the Self. -- Chapter Three. Perception: What you See is What You Get. -- Chapter Four. Emotions: Thinking, Feeling and Communicating. -- Chapter Five. Language: Barrier and Bridge. -- Chapter Six. Nonverbal Communication: Messages Beyond Words. -- Chapter Seven. Listening: More than Meets the Ear. -- Chapter Eight. Communication and Relational Dynamic. -- Chapter Nine. Interpersonal communication in close relationships --Chapter Ten. Improving Communication Climates. -- Chapter Eleven. Managing Interpersonal Conflicts UR - http://www.loc.gov/catdir/enhancements/fy1409/2012951201-t.html UR - http://www.loc.gov/catdir/enhancements/fy1409/2012951201-d.html UR - http://www.loc.gov/catdir/enhancements/fy1409/2012951201-b.html ER -